Denials coming from all payers are steadily increasing. Similarly, denied claims based on “medical necessity” related to coding inadequacies are also on the rise. Coding continues to be an increasingly…
It’s no secret that healthcare billing is complicated. If you’ve ever received a refund from a hospital or physician’s practice office months after a procedure or visit, that’s because credit…
In the hospital environment, patient satisfaction is no longer a "fluffy," nice-to-have concept for a few customer service representatives to manage. It has transformed into the all-encompassing patient experience and…
The healthcare industry is abuzz with talk of accountable care, population health, and the shift to value-based care. And, while it’s a new world for providers and payers alike, there’s…
Telehealth adoption has skyrocketed this year due to COVID-19 – putting the industry’s growth at a higher rate than anyone could have anticipated at this same time a year ago.…
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